Position: Volunteer Computer Lab Assistant
updated 7/22/99 |
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| The Lab Assistant will be responsible for
assisting patrons in the use of the hardware and software
applications available in the computer lab. |
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| Responsibilities Include: |
- Schedule use of the computers in the computer lab.
- Provides users with basic assistance in using software
applications and refers users to self-help materials
when appropriate.
- Monitors inventory of computer paper, printer toner
cartridges and associated supplies.
- Troubleshoots minor problems with the hardware and
software and communicates other problems to Computer
Services.
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| Requirements: |
- Ability to interact pleasantly, constructively and
cooperatively with computer users, library patrons
and staff.
- Excellent communication, interpersonal and organizational
skills required.
- Some knowledge of Microsoft Office products, Windows
95, Windows 98, or Windows NT and some knowledge of
PC hardware is preferred. (Some training will be provided)
- Ability to effectively listen to and respond to
user inquiries.
- Ability to provide service during times of high
public usage.
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| Physical Demands: |
- Displays good coordination and mobility
- Able to hear questions from patrons and respond
appropriately.
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| Working Environment: |
- Primarily indoors with heating and cooling regulated
in a general library environment.
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| Miscellaneous Requirements: |
- Must be able to pass a security background check,
if applicable.
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